FAQs

I have a discount code but it's not bloody working!

If you have a discount code (you lucky bugga) & can't find out how to use it. This is because we're greedy & don't want you to!! (just kidding) If you're on mobile, this option is under the 'order summary' section on the payment page & folds out once you click it. On desktop this will be visible without having to click it. Any issues with this please click on the 'message us' button in the bottom left corner.

Where is my order & who do I chin?
We aim to send out all orders same or next day but this can take up to 3 working days. As our items are handmade, during busy periods such as Christmas, Valentine's Day etc this can take longer but we aim to send items out within 5 working days during these busy times. Please note, this does not include photography items, which are sent directly by the photographers. Delivery times for these can be found on the product pages. All of our Geordie Gifts orders are sent 1st class. They should arrive the day after sending however it can take up to 3 working days!

You should start to question who needs chinned if you haven't received your item within 5 working days from the date of purchase. If this is the case, please fill out the Geordie Gifts contact form here.

Do you ship worldwide pet?
Unfortunately we have had to temporarily stop this service due to items taking so long to arrive or not arriving at all in some cases. Hopefully we can resume this service again soon! Soz!

Hew pet, where can I buy your stuff?
Class question! Online at www.geordiegifts.co.uk (but you already know this - cause you're online now).

We now have a permanent store based in the Grainger Market on Alley 4. This is open Mon-Sat 9.30 - 4.15.

​Local markets: We are at Quayside market every Sunday between 9.30 - 4.
Seasonal markets (for more info please follow our social media pages)

I own a shop. I'm class, you're lush, how do we work together?
We aren't currently offering wholesale but if you own a class shop please do get in touch to let us know incase anything changes in the future :) email: info@geordiegifts.co.uk

Terms of Service:
To view our terms of service, click here

Returns Policy

If you want to make us proper sad & cry, you can view our returns police here 

Address: Office - (Not a shop)

Geordie Gifts, North Tyne Industrial Estate, 33 Bellingham Dr, Newcastle upon Tyne NE12 9SZ